Our Home Cleaning Process:  How it Works

Never had a maid service before? Don’t be intimidated; we make hiring a maid service easy for you. Your home is unique – a “one size fits all” service simply won’t suffice.

To learn more about our how our individually priced cleaning is tailored to meet your specific needs and budget, call us for a custom quote.

Need to learn more before making the call? Read about how we get to know you and your home better:

First, your The Maids office will ask for key information, like your address and zip code. We’ll request your phone number and e-mail address so we can contact you if we have further questions. All information is kept confidential.

Next, a sales professional will walk you through our cleaning process and learn details about your home:

  • What is the square footage?
  • What rooms will we be cleaning?
  • What type of flooring do you have throughout your home
  • What is the current condition of your home?
  • How many people live there and are there pets?

We’ve been making homes sparkle for over 30 years and have it down to a science.

Knowing the size of your home gives us an idea of how long our four-person team will need to clean. Sharing basic information lets us know what to expect before we arrive for the first clean.

Be sure to let us know the number of bedrooms, bathrooms, stairwells, other living spaces – like if you have a family room, an office, a dinette, a dining room, a rec room, a sun porch, a laundry room, a finished basement or a finished attic. If there are rooms that aren’t used much and you don’t need them cleaned, just let our sales specialist know.

We will also ask about the type of flooring throughout your home. Is it hardwood, tile, carpet, laminate? Let us know of any special surfaces – granite, marble or travertine, for example.

It’s important for us to understand the current condition of the home, including dust levels, how much a pet sheds (if you have one) and if there is any mold, mildew or soap scum buildup in the bathrooms.

Lastly, we’ll inquire as to how many people live in the home and learn more about any pets.

The Maids wants to ensure your home receives the attention it deserves. Knowing the details allows our sales specialist to determine how long our four team members will be in your home during the first clean. The first clean is priced hourly since our team is in the home longer, bringing your home up to a higher level of cleanliness than ever before, and tackling tough buildup like soap scum in the bathroom and grease in the kitchen. Along with normal cleaning tasks, during the first clean we’ll be taking extra care to hand-wipe ledges, baseboards and window sills, as well as cleaning the exterior of appliances, dusting ceiling fan blades and wiping clean cabinet and drawer exteriors.

During our initial conversation, we’ll let you know:

  • What to expect when the team is in your home.
  • The price for your first clean.
  • The cost of ongoing service to keep your home looking its best, whether it’s weekly, every other week or monthly.

We do project cleans too, but our specialty is regular service – it’s what our customers love!

Wait! We’re not quite done. Finally, we’ll schedule your first clean for a day and time that is convenient for you, securing your appointment with a credit card. If you don’t plan to be home, that’s okay. Just let us know how to access your home. Don’t forget to give us any alarm codes and alert us to any needs concerning your pets. Typically, when service workers are in a home, it’s best to keep pets secured so they aren’t scared by our presence.

Then you can sit back and relax! No need to “clean” before we arrive, although a general picking up will allow our teams to be more efficient while they are there.

Give us a call. We look forward to meeting you and exceeding your expectations, both with our customer service and with our thorough clean. Oh, and once you do give us a try, you’ll wonder what took you so long to call!